Refund policy
Refund Policy
All sales for coaching services are final. By purchasing, clients acknowledge these are personalized, time-based offerings designed exclusively for your goals. Once payment is received, your service package is activated, reserving scheduled time and resources. Therefore, refunds cannot be issued for delivered or in-progress services.
If you must reschedule a session, please provide at least 48 hours notice. Failure to attend or late cancellations may result in forfeiture of the session and associated fees. Unused packages/services will expire 90 days from the purchase date.
“No partial or prorated refunds will be provided for unused services.”
“This policy ensures fairness to all clients and maintains the integrity of our scheduling process.”
PAYMENT PLAN TERMS
If client selects a payment plan:
- First payment is due at booking (non-refundable)
- Subsequent payments auto-charge on scheduled dates
- Failure to complete payment plan results in:
- Suspension of coaching services until paid
- No refund for services already rendered
- Forfeiture of remaining sessions if unpaid after 14 days
- Payment plan clients must have valid payment method on file.
By engaging my services, you agree to these terms. If you have questions before purchasing, please contact me for clarification.
Get In Touch with Me






Veteran Owned. Minority Owned. Woman Owned.
Copyright: © 2026 Nehemiah's Ladder, LLC. All rights reserved.
Jeremiah 29:11
“For I know the plans I have for you, plans to prosper you and not to harm you, plans to give you hope and a future."
Communities I Serve:
Primary Focus: DMV Metro Area (Washington DC, Arlington, Alexandria, Bethesda, Silver Spring, Rockville, McLean, Tysons, Fairfax, Baltimore, Reston, Vienna)
Also Serving: Mid-career professionals and veterans across the United States via virtual coaching"